Despite very robust quality control and safety protocols and checks at all vaccination sites, due to the very high demand for COVID-19 vaccinations and the complexities around using different vaccines, errors can occur that mean that the incorrect vaccine or dose is given. It is important to document and follow defined protocols to manage such events, to ensure individuals affected are safely and fully immunised, and to learn from these errors to reduce the risk of them being repeated. For this reason, the Ministry of Health has developed an ‘Incorrect Vaccination - Incident Toolkit’.

An “Incorrect COVID-19 vaccine administered incident” is defined as ‘An incident whereby the wrong COVID-19 vaccine was administered to a consumer and/or they did not consent for the dose.’

Last updated: 21 February 2022